Smartcar incident

Smartcar API: Elevated 5xx error rates

Resolved after 1 day, on September 11, 2026.

resolved Sep 11, 2026, 05:59 PM UTC

Between approximately 12:15 and 12:45 AM PDT / 07:15 and 07:45 UTC, Smartcar experienced elevated 5xx error rates across API endpoints. Webhook deliveries were also affected during this window. The issue has since recovered, and we are no longer seeing signs of instability. Our team is continuing to monitor to ensure the platform remains stable.

Started
Sep 11, 2026, 07:15 AM UTC
Resolved
Sep 12, 2026, 07:45 AM UTC
Duration
1d
Detected by Pingoru
Sep 11, 2026, 07:15 AM UTC

Update timeline

  1. resolved Sep 11, 2026, 05:59 PM UTC

    Between approximately 12:15 and 12:45 AM PDT / 07:15 and 07:45 UTC, Smartcar experienced elevated 5xx error rates across API endpoints. Webhook deliveries were also affected during this window. The issue has since recovered, and we are no longer seeing signs of instability. Our team is continuing to monitor to ensure the platform remains stable.

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