Resolved after 5 hours 17 minutes, affecting Smartcar Webhooks and API, on October 13, 2025.
The issue has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at [email protected]. Thank you for your patience and understanding.
Affected components
Update timeline
- investigating Oct 13, 2025, 03:54 PM UTC
We're experiencing an elevated level of 5xx errors and are currently looking into the issue.
- monitoring Oct 13, 2025, 08:05 PM UTC
A fix has been successfully implemented and we are monitoring the system to ensure stability. If you continue to experience any issues, please reach out to our Support team at [email protected]. We appreciate your understanding and will confirm resolution shortly.
- resolved Oct 13, 2025, 09:11 PM UTC
The issue has been resolved. All systems are now operating normally. If you continue to experience any issues, please reach out to our Support team at [email protected]. Thank you for your patience and understanding.
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