SmartBear incident

BugSnag SaaS at bugsnag com: Sessions processing delays

Resolved after 2 hours 21 minutes, affecting BugSnag Dashboard and BugSnag Sessions API, on August 20, 2026.

monitoring Aug 20, 2026, 05:57 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 20, 2026, 05:36 PM UTC
Resolved
Aug 20, 2026, 07:57 PM UTC
Duration
2h 21m
Detected by Pingoru
Aug 20, 2026, 05:36 PM UTC

Affected components

BugSnag DashboardBugSnag Sessions API

Update timeline

  1. investigating Aug 20, 2026, 05:36 PM UTC

    Our session processing is currently slower because of a GCP Region service outage, and reporting will also experience elevated latency. We’re continuing to monitor the situation.

  2. monitoring Aug 20, 2026, 05:57 PM UTC

    A fix has been implemented and we are monitoring the results.

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