SmartBear incident
Swagger: Issues in connecting to the Pactflow UI in certain regions
Resolved after 17 hours 57 minutes, affecting User Interface and PactFlow Authentication, on July 14, 2026.
The issues causing inability to access to PactFlow UI in certain region has now been resolved. We will continue to monitor the affected components to ensure everything is operating as intended. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
Affected components
Update timeline
- investigating Jul 14, 2026, 05:20 AM UTC
We are currently experiencing issues with one of our regions, which can result in connection to the User Interface being dropped, or unable to authenticate. Our team is aware of the problem and is working to resolve it as quickly as possible. Further updates will be provided as more information becomes available. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
- monitoring Jul 14, 2026, 06:04 AM UTC
The issues causing inability to access to PactFlow UI in certain region has now been resolved. We will continue to monitor the affected components to ensure everything is operating as intended. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
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