SmartBear incident

Zephyr Cloud: Authorization error with Atlassian

Resolved after 10 hours 59 minutes, affecting Zephyr Cloud (US) and Zephyr Cloud REST API (US) and 1 more, on June 10, 2026.

identified Jun 10, 2026, 03:17 PM UTC

The issue is connected to an incident with Atlassian: https://jira-software.status.atlassian.com/incidents/c436c8y239dv We are following up with the to understand the timeline for fixing it.

Started
Jun 10, 2026, 04:30 AM UTC
Resolved
Jun 10, 2026, 03:29 PM UTC
Duration
10h 59m
Detected by Pingoru
Jun 10, 2026, 04:30 AM UTC

Affected components

Zephyr Cloud (US)Zephyr Cloud REST API (US)Zephyr Cloud (EU)Zephyr Cloud REST API (EU)Zephyr Remote MCP

Update timeline

  1. investigating Jun 10, 2026, 03:16 PM UTC

    Some tenants are facing error due to authorization errors, unable to use Zephyr.

  2. identified Jun 10, 2026, 03:17 PM UTC

    The issue is connected to an incident with Atlassian: https://jira-software.status.atlassian.com/incidents/c436c8y239dv We are following up with the to understand the timeline for fixing it.

Your product runs on more than SmartBear

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →