SmartBear incident

QMetry: QMetry Intermittent Service Disruption Due to AWS Issue

Resolved after 2 days 22 hours, affecting QTM APP US and QTM REPORT US, on May 8, 2026.

investigating May 08, 2026, 08:44 AM UTC

QMetry experienced intermittent unresponsiveness due to an AWS service issue and some users may have received error messages.

Started
May 08, 2026, 08:44 AM UTC
Resolved
May 11, 2026, 06:51 AM UTC
Duration
2d 22h
Detected by Pingoru
May 08, 2026, 08:44 AM UTC

Affected components

QTM APP USQTM REPORT US

Update timeline

  1. investigating May 08, 2026, 08:44 AM UTC

    QMetry experienced intermittent unresponsiveness due to an AWS service issue and some users may have received error messages.

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