Skyvera incident

[CloudSense] Existing customers cannot install or update the Configurator package on any new/existing Salesforce orgs

Resolved after 1 day 14 hours, affecting CloudSense, on January 13, 2025.

resolved Jan 15, 2025, 04:53 AM UTC

This incident has now been resolved and the install/update of the Configurator package now goes through.

Started
Jan 13, 2025, 02:25 PM UTC
Resolved
Jan 15, 2025, 04:53 AM UTC
Duration
1d 14h
Detected by Pingoru
Jan 13, 2025, 02:25 PM UTC

Affected components

CloudSense

Update timeline

  1. investigating Jan 13, 2025, 02:25 PM UTC

    We are currently investigating the issue with the vendor

  2. resolved Jan 15, 2025, 04:53 AM UTC

    This incident has now been resolved and the install/update of the Configurator package now goes through.

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