Skyvera incident
Certain baskets trigger an Internal Server Error when calculating totals (US Prod)
Resolved after 1 hour 21 minutes, affecting Solution Management, on March 25, 2025.
We have applied a fix to the 500 errors, and the issue should no longer occur. Please reach out to Customer Support if you still experience any problems.
Affected components
Update timeline
- investigating Mar 25, 2025, 12:22 PM UTC
We are aware of an issue affecting specific baskets in the US region, where users are receiving a 502 error when attempting to calculate totals. We are currently investigating and will provide further updates as more information becomes available.
- resolved Mar 25, 2025, 01:44 PM UTC
We have applied a fix to the 500 errors, and the issue should no longer occur. Please reach out to Customer Support if you still experience any problems.
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