Skyvera incident

Digital Fulfillment triggering 504 messages in EU region

Resolved after 2 days 11 hours, affecting Media Integrations, on April 22, 2025.

monitoring Apr 22, 2025, 05:05 PM UTC

We have implemented a fix and are monitoring the situation. We expect errors to no longer occur; however, reach out to Customer Support if you still experience problems.

Started
Apr 22, 2025, 03:59 PM UTC
Resolved
Apr 25, 2025, 03:12 AM UTC
Duration
2d 11h
Detected by Pingoru
Apr 22, 2025, 03:59 PM UTC

Affected components

Media Integrations

Update timeline

  1. investigating Apr 22, 2025, 03:59 PM UTC

    We have identified an issue with Digital Fulfillment messages in the EU region, resulting in 504 messages. We are currently investigating and will provide further details as they become available.

  2. monitoring Apr 22, 2025, 05:05 PM UTC

    We have implemented a fix and are monitoring the situation. We expect errors to no longer occur; however, reach out to Customer Support if you still experience problems.

  3. resolved Apr 25, 2025, 03:12 AM UTC

    This incident has been resolved

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