Skyvera incident
Expired certificate causing degraded performance for EU domain services
Major Vendor's status page →
Resolved after 11 hours 41 minutes, affecting Catalog & Pricing Service and CloudSense Sandbox Environment and 1 more, on August 5, 2025.
A fix was implemented and we are monitoring the details
Affected components
Catalog & Pricing ServiceCloudSense Sandbox EnvironmentPPR Module
Update timeline
- investigating Aug 05, 2025, 03:32 PM UTC
We are investigating an issue with an expired certificate affecting PPR and other services for EU customers.
- identified Aug 05, 2025, 04:27 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 05, 2025, 04:36 PM UTC
A fix was implemented and we are monitoring the details
- resolved Aug 06, 2025, 03:14 AM UTC
This incident has been resolved
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