Skyvera incident
[Cloudsense] Unable to perform MACD and save orders in E2E process - EU &APAC region
Resolved after 3 hours 43 minutes, affecting CloudSense, on October 7, 2025.
We have received additional reports that the issue is recurring, and we have identified the issue. some of our customers in the APAC and EU may face trouble performing MACD and save orders.
Affected components
Update timeline
- investigating Oct 07, 2025, 10:58 AM UTC
We have identified an issue which prevents perform MACD and save orders in E2E process affecting the EU region. We are investigating the issue.
- monitoring Oct 07, 2025, 11:09 AM UTC
A fix has been implemented and we are monitoring the results.
- identified Oct 07, 2025, 01:12 PM UTC
We have received additional reports that the issue is recurring, and we have identified the issue. some of our customers in the APAC and EU may face trouble performing MACD and save orders.
- resolved Oct 07, 2025, 02:41 PM UTC
Dear Customers, this has been resolved. Thank you for your patience.
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