Skyvera incident

Kandy: Partial Login Disruption for CloudTalk Users

Resolved on April 12, 2026, affecting Call Services UAE.

resolved Apr 12, 2026, 02:29 PM UTC

We identified an issue affecting a portion of CloudTalk users who were unable to log in due to a Keycloak connectivity problem. The issue has been resolved as of 14:00 UTC, and login functionality has been fully restored.

Started
Apr 12, 2026, 02:29 PM UTC
Resolved
Apr 12, 2026, 02:29 PM UTC
Duration
–
Detected by Pingoru
Apr 12, 2026, 02:29 PM UTC

Affected components

Call Services UAE

Update timeline

  1. resolved Apr 12, 2026, 02:29 PM UTC

    We identified an issue affecting a portion of CloudTalk users who were unable to log in due to a Keycloak connectivity problem. The issue has been resolved as of 14:00 UTC, and login functionality has been fully restored.

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