Resolved after 23 hours 25 minutes, affecting Call Services UAE, on April 23, 2026.
The issue with call recordings has been resolved and new recordings are functioning correctly. We will continue to monitor this.
Affected components
Call Services UAE
Update timeline
- investigating Apr 23, 2026, 07:41 PM UTC
Old recordings are not accessible, and new ones are not being recorded in the UAE. We are investigating the issue.
- monitoring Apr 23, 2026, 11:22 PM UTC
The issue with call recordings has been resolved and new recordings are functioning correctly. We will continue to monitor this.
- resolved Apr 24, 2026, 07:07 PM UTC
The incident has been resolved
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