Resolved after 7 hours 38 minutes, affecting Call Services NA, on May 5, 2026.
Resolution: The dark fiber service was restored at 06:07 UTC following completion of provider maintenance. The service is stable and operating normally since then.
Affected components
Update timeline
- monitoring May 05, 2026, 08:05 AM UTC
We are aware of an upstream provider issue affecting part of the underlying infrastructure. At this time, we are not observing any impact to our services due to built-in redundancy. We are continuing to monitor the situation and will provide updates if anything changes
- resolved May 05, 2026, 03:44 PM UTC
Resolution: The dark fiber service was restored at 06:07 UTC following completion of provider maintenance. The service is stable and operating normally since then.
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