Resolved after 3 days 11 hours, affecting End User Portal UAE, on May 7, 2026.
We are continuing to monitor for any further issues.
Affected components
End User Portal UAE
Update timeline
- investigating May 07, 2026, 02:25 PM UTC
We are currently investigating an issue that's causing KBS Portal to be unreachable. our infrastructure team is working on this with top priority.
- monitoring May 07, 2026, 04:36 PM UTC
The infrastructure applied a fix and the portal is working for now. We are monitoring the situation.
- monitoring May 08, 2026, 02:51 AM UTC
We are continuing to monitor for any further issues.
- resolved May 11, 2026, 01:39 AM UTC
This incident has been resolved
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