Siteimprove incident

Platform – Outage

Resolved after 54 minutes, affecting Platform, on April 24, 2025.

resolved Apr 24, 2025, 08:11 AM UTC

Nice! The issue affecting the platform login is all sorted. We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand-side of the Siteimprove platform.

Started
Apr 24, 2025, 07:17 AM UTC
Resolved
Apr 24, 2025, 08:11 AM UTC
Duration
54m
Detected by Pingoru
Apr 24, 2025, 07:17 AM UTC

Affected components

Platform

Update timeline

  1. investigating Apr 24, 2025, 07:17 AM UTC

    Uh oh! We seem to be having a problem. Our team is making every effort to get things up and running again. You may be unable to access and log into the Siteimprove platform (my2.siteimprove.com). We’ll have an update at the top of the hour. Stay tuned!

  2. monitoring Apr 24, 2025, 07:27 AM UTC

    Don’t fret! A fix is on the way and we’re checking in to make sure users are able to login back again. We’ll have an update at the top of the hour. Stay tuned!

  3. resolved Apr 24, 2025, 08:11 AM UTC

    Nice! The issue affecting the platform login is all sorted. We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand-side of the Siteimprove platform.

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