Siteimprove incident

Degraded Performance: AEO Visibility & Analytics Intermittently Failing

Resolved after 7 days 15 hours, affecting SEO, on August 6, 2026.

resolved Aug 14, 2026, 08:13 AM UTC

The issue affecting the AEO Visibility & Analytics module has been resolved. The module is now operating as expected, and no further impact is expected.

Started
Aug 06, 2026, 04:37 PM UTC
Resolved
Aug 14, 2026, 08:13 AM UTC
Duration
7d 15h
Detected by Pingoru
Aug 06, 2026, 04:37 PM UTC

Affected components

SEO

Update timeline

  1. investigating Aug 06, 2026, 04:37 PM UTC

    We are currently investigating an issue affecting the AEO Visibility & Analytics module. Some users are reporting that the module loads as a blank screen when accessed. As a temporary workaround, users may be able to access the module by: - Refreshing the page - Navigating away and then reselecting the AEO Visibility & Analytics module from the left-hand navigation menu The issue may not occur consistently and can be intermittent. We have identified that this functionality relies on a third-party integration and are actively working with the provider to investigate and resolve the issue as quickly as possible. We will provide additional updates as more information becomes available.

  2. resolved Aug 14, 2026, 08:13 AM UTC

    The issue affecting the AEO Visibility & Analytics module has been resolved. The module is now operating as expected, and no further impact is expected.

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