Resolved after 3 hours 9 minutes, affecting Platform, on May 14, 2025.
Nice! The issue affecting the platform login is all sorted. We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand-side of the Siteimprove platform.
Affected components
Update timeline
- investigating May 14, 2025, 11:00 AM UTC
Uh oh! We're having some trouble with login. Some users might be seeing login errors when trying to sign in. We're on it and working to fix things as soon as possible!
- investigating May 14, 2025, 11:05 AM UTC
We are continuing to investigate this issue.
- investigating May 14, 2025, 11:06 AM UTC
Uh oh! We're having some trouble with login. Some users might be seeing login errors when trying to sign in. We're on it and working to fix things as soon as possible!
- monitoring May 14, 2025, 01:16 PM UTC
Don’t fret! A fix is on the way and we’re checking in to make sure the platform can be accessed by all users. Users should be able to log into the platform normally. We'll continue to monitor to ensure there are no further disruptions.
- resolved May 14, 2025, 02:10 PM UTC
Nice! The issue affecting the platform login is all sorted. We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand-side of the Siteimprove platform.
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