Resolved after 3 hours 10 minutes, affecting Outbound Voice, on January 21, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Outbound Voice
Update timeline
- investigating Jan 21, 2026, 04:24 PM UTC
We are investigating an issue that is causing intermittent outbound call failures.
- monitoring Jan 21, 2026, 04:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 21, 2026, 07:35 PM UTC
This incident has been resolved.
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