Singlewire Software incident

Visitor Aware Performance and Timeout Issue

Resolved on December 4, 2024.

resolved Dec 06, 2024, 04:10 PM UTC

Singlewire has noticed a temporary downgraded performance due to backend query processes with law enforcement databases. This has since been resolved.

Started
Dec 04, 2024, 05:30 PM UTC
Resolved
Dec 04, 2024, 05:30 PM UTC
Duration
–
Detected by Pingoru
Dec 04, 2024, 05:30 PM UTC

Update timeline

  1. resolved Dec 06, 2024, 04:10 PM UTC

    Singlewire has noticed a temporary downgraded performance due to backend query processes with law enforcement databases. This has since been resolved.

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