Singlewire Software incident

Conference Call Outage

Resolved after 15 hours 9 minutes, affecting Conference Call, on December 5, 2024.

monitoring Dec 05, 2024, 11:58 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 05, 2024, 11:20 PM UTC
Resolved
Dec 06, 2024, 02:30 PM UTC
Duration
15h 9m
Detected by Pingoru
Dec 05, 2024, 11:20 PM UTC

Affected components

Conference Call

Update timeline

  1. identified Dec 05, 2024, 11:20 PM UTC

    We have identified an issue where creating a conference call PIN fails. We have identified a fix and should be deploying that fix shortly.

  2. monitoring Dec 05, 2024, 11:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 09, 2024, 02:30 PM UTC

    This incident has been resolved.

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