Sinch incident

Service Degradation - Verification - Okta integration

Resolved after 1 hour 53 minutes, affecting SMS Verification and Verification Text to Speech, on August 27, 2026.

resolved Aug 27, 2026, 04:48 AM UTC

This incident has been resolved. Incident Start Time: 2026-08-27 00:20 UTC Incident End Time: 2026-08-27 03:35 UTC

Started
Aug 27, 2026, 02:54 AM UTC
Resolved
Aug 27, 2026, 04:48 AM UTC
Duration
1h 53m
Detected by Pingoru
Aug 27, 2026, 02:54 AM UTC

Affected components

SMS VerificationVerification Text to Speech

Update timeline

  1. investigating Aug 27, 2026, 02:54 AM UTC

    We are currently observing issues with our Verification services for clients using Okta integrations. Incident Start Time: 2026-08-27 00:20 UTC Impact: Clients will experience failed attempts when submitting verification requests via the Okta endpoint. We sincerely apologize for any inconvenience this may cause and appreciate your understanding while we work to resolve the issue. For further information or assistance, please contact us at [email protected].

  2. resolved Aug 27, 2026, 04:48 AM UTC

    This incident has been resolved. Incident Start Time: 2026-08-27 00:20 UTC Incident End Time: 2026-08-27 03:35 UTC

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