Sinch incident

Delivery Issue Bulgaria - Vivacom

Resolved after 3 hours 10 minutes, affecting SMS - EMEA, on August 22, 2026.

resolved Aug 22, 2026, 06:22 PM UTC

This incident has been resolved. Incident Start Time: 2026-08-22 14:11 UTC Incident End Time: 2026-08-22 17:21 UTC

Started
Aug 22, 2026, 03:11 PM UTC
Resolved
Aug 22, 2026, 06:22 PM UTC
Duration
3h 10m
Detected by Pingoru
Aug 22, 2026, 03:11 PM UTC

Affected components

SMS - EMEA

Update timeline

  1. investigating Aug 22, 2026, 03:11 PM UTC

    We are currently observing delivery issues in Bulgaria - Vivacom Incident Start Time: 2026-08-22 14:11 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.

  2. investigating Aug 22, 2026, 04:16 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 22, 2026, 06:22 PM UTC

    This incident has been resolved. Incident Start Time: 2026-08-22 14:11 UTC Incident End Time: 2026-08-22 17:21 UTC

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