Sinch incident

Delivery Issue Philippines - Globe Telecom

Resolved after 4 hours 24 minutes, affecting SMS - APAC, on August 21, 2026.

resolved Aug 21, 2026, 12:31 PM UTC

This incident has been resolved. Incident Start Time: 2026-08-21 07:02 UTC Incident End Time: 2026-08-21 11:24 UTC

Started
Aug 21, 2026, 08:06 AM UTC
Resolved
Aug 21, 2026, 12:31 PM UTC
Duration
4h 24m
Detected by Pingoru
Aug 21, 2026, 08:06 AM UTC

Affected components

SMS - APAC

Update timeline

  1. investigating Aug 21, 2026, 08:06 AM UTC

    We are currently observing delivery issues in Philippines - Globe Telecom. Incident Start Time: 2026-08-21 07:02 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected]

  2. investigating Aug 21, 2026, 10:03 AM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 21, 2026, 12:31 PM UTC

    This incident has been resolved. Incident Start Time: 2026-08-21 07:02 UTC Incident End Time: 2026-08-21 11:24 UTC

Your product runs on more than Sinch

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →