Sinch incident

Delivery Issue Martinique - Free Caraibe

Resolved after 10 hours 51 minutes, affecting SMS - LATAM, on August 18, 2026.

resolved Aug 18, 2026, 11:00 AM UTC

This incident has been resolved. Incident Start Time: 2026-08-17 21:26 UTC Incident End Time: 2026-08-18 09:16 UTC

Started
Aug 18, 2026, 12:08 AM UTC
Resolved
Aug 18, 2026, 11:00 AM UTC
Duration
10h 51m
Detected by Pingoru
Aug 18, 2026, 12:08 AM UTC

Affected components

SMS - LATAM

Update timeline

  1. investigating Aug 18, 2026, 12:08 AM UTC

    We are currently observing delivery issues in Martinique - Free Caraibe Incident Start Time: 2026-08-17 21:26 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

  2. investigating Aug 18, 2026, 02:27 AM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 18, 2026, 05:19 AM UTC

    We are continuing to investigate this issue.

  4. resolved Aug 18, 2026, 11:00 AM UTC

    This incident has been resolved. Incident Start Time: 2026-08-17 21:26 UTC Incident End Time: 2026-08-18 09:16 UTC

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