Sinch incident

Delivery Issue Colombia - Telefonica

Resolved after 2 hours, affecting SMS - LATAM, on August 14, 2026.

resolved Aug 14, 2026, 02:51 AM UTC

This incident has been resolved. Incident Start Time: 2026-08-14 00:25 UTC Incident End Time: 2026-08-14 02:25 UTC

Started
Aug 14, 2026, 12:51 AM UTC
Resolved
Aug 14, 2026, 02:51 AM UTC
Duration
2h
Detected by Pingoru
Aug 14, 2026, 12:51 AM UTC

Affected components

SMS - LATAM

Update timeline

  1. investigating Aug 14, 2026, 12:51 AM UTC

    We are currently observing delivery issues in Colombia - Telefonica Incident Start Time: 2026-08-14 00:25 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

  2. investigating Aug 14, 2026, 02:03 AM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 14, 2026, 02:51 AM UTC

    This incident has been resolved. Incident Start Time: 2026-08-14 00:25 UTC Incident End Time: 2026-08-14 02:25 UTC

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