Sinch incident

Service Degradation – Number Lookups – All Regions

Resolved on August 13, 2026, affecting API.

resolved Aug 13, 2026, 10:05 PM UTC

Please be advised that we experienced a short service interruption with the Sinch Number Lookup API service. Requests received a 500 response to number lookup API requests. The incident is now resolved and impact times were 21:10 - 21:29. All services are now restored. We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we close out this incident. For further information or assistance, please contact us at [email protected].

Started
Aug 13, 2026, 10:05 PM UTC
Resolved
Aug 13, 2026, 10:05 PM UTC
Duration
–
Detected by Pingoru
Aug 13, 2026, 10:05 PM UTC

Affected components

API

Update timeline

  1. resolved Aug 13, 2026, 10:05 PM UTC

    Please be advised that we experienced a short service interruption with the Sinch Number Lookup API service. Requests received a 500 response to number lookup API requests. The incident is now resolved and impact times were 21:10 - 21:29. All services are now restored. We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we close out this incident. For further information or assistance, please contact us at [email protected].

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