Sinch incident

Service Degradation - AU1 Site - Retroactive

Resolved on August 13, 2026.

resolved Aug 13, 2026, 01:50 PM UTC

Dear client, We are writing to retroactively inform you that we experienced a temporary degradation on our AU1 Site. Incident Start Time: 2026-08-13 12:14 UTC Incident End Time: 2026-08-13 12:50 UTC Customers may have experienced short term connectivity issues, Missing/Delayed MTs/MOs during the incident period. If you have any questions, please contact [email protected].

Started
Aug 13, 2026, 10:14 AM UTC
Resolved
Aug 13, 2026, 10:14 AM UTC
Duration
–
Detected by Pingoru
Aug 13, 2026, 10:14 AM UTC

Update timeline

  1. resolved Aug 13, 2026, 01:50 PM UTC

    Dear client, We are writing to retroactively inform you that we experienced a temporary degradation on our AU1 Site. Incident Start Time: 2026-08-13 12:14 UTC Incident End Time: 2026-08-13 12:50 UTC Customers may have experienced short term connectivity issues, Missing/Delayed MTs/MOs during the incident period. If you have any questions, please contact [email protected].

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