Sinch incident

Delivery Issue - Guernsey - Sure

Resolved after 5 hours 34 minutes, affecting SMS - EMEA, on July 18, 2026.

resolved Jul 18, 2026, 04:44 PM UTC

This incident has been resolved. Incident Start Time: 2026-07-18 07:03 UTC Incident End Time: 2026-07-18 16:10 UTC

Started
Jul 18, 2026, 11:09 AM UTC
Resolved
Jul 18, 2026, 04:44 PM UTC
Duration
5h 34m
Detected by Pingoru
Jul 18, 2026, 11:09 AM UTC

Affected components

SMS - EMEA

Update timeline

  1. investigating Jul 18, 2026, 11:09 AM UTC

    We are currently observing delivery issues in Guernsey - Sure Incident Start Time: 2026-07-18 07:03 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

  2. investigating Jul 18, 2026, 01:06 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 18, 2026, 04:44 PM UTC

    This incident has been resolved. Incident Start Time: 2026-07-18 07:03 UTC Incident End Time: 2026-07-18 16:10 UTC

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