Sinch incident

Delivery Issue - Guadeloupe - Outremer Telecom

Resolved after 4 hours 58 minutes, affecting SMS - LATAM, on July 18, 2026.

resolved Jul 18, 2026, 12:22 PM UTC

This incident has been resolved. Incident Start Time: 2026-07-18 06:05 UTC Incident End Time: 2026-07-18 10:17 UTC

Started
Jul 18, 2026, 07:24 AM UTC
Resolved
Jul 18, 2026, 12:22 PM UTC
Duration
4h 58m
Detected by Pingoru
Jul 18, 2026, 07:24 AM UTC

Affected components

SMS - LATAM

Update timeline

  1. investigating Jul 18, 2026, 07:24 AM UTC

    We are currently observing delivery issues in Guadeloupe - Outremer Telecom Incident Start Time: 2026-07-18 06:05 Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

  2. investigating Jul 18, 2026, 09:22 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 18, 2026, 12:22 PM UTC

    This incident has been resolved. Incident Start Time: 2026-07-18 06:05 UTC Incident End Time: 2026-07-18 10:17 UTC

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