Resolved after 10 hours 48 minutes, affecting SMS - LATAM, on July 17, 2026.
This incident has been resolved. Incident Start Time: 2026-07-17 03:45 UTC. Incident Start Time: 2026-07-17 15:49 UTC.
Affected components
Update timeline
- investigating Jul 17, 2026, 05:01 AM UTC
We are currently observing delivery issues in Brazil - TIM Brazil Incident Start Time: 2026-07-17 03:45 UTC. Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
- investigating Jul 17, 2026, 07:08 AM UTC
We are continuing to investigate this issue
- investigating Jul 17, 2026, 10:02 AM UTC
We are continuing to investigate this issue.
- resolved Jul 17, 2026, 03:50 PM UTC
This incident has been resolved. Incident Start Time: 2026-07-17 03:45 UTC. Incident Start Time: 2026-07-17 15:49 UTC.
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