Sinch incident
Sinch Elastic SIP Trunking - Incident - Inbound call completion issues
Resolved after 1 hour 15 minutes, affecting API and Inbound Calling and 1 more, on July 16, 2026.
All inbound services for Elastic SIP Trunking have restored as of 21:12 UTC. If you have any additional questions, please submit a ticket to [email protected].
Affected components
Update timeline
- identified Jul 16, 2026, 09:14 PM UTC
Sinch has identified the root cause of inbound call completion issues on the Elastic SIP Trunking Platform. We are actively working to restore services. Updates will be provided as soon as possible. We appreciate your patience and apologize for any inconvenience.
- monitoring Jul 16, 2026, 09:26 PM UTC
A fix has been implemented and we are closely monitoring. Additional information will be provided as soon as it is available.
- resolved Jul 16, 2026, 10:29 PM UTC
All inbound services for Elastic SIP Trunking have restored as of 21:12 UTC. If you have any additional questions, please submit a ticket to [email protected].
Your product runs on more than Sinch
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services