Sinch incident

Delivery Issue Australia - Telstra

Resolved after 1 day 7 hours, affecting SMS - APAC and Messaging Connectivity, on July 7, 2026.

resolved Jul 09, 2026, 06:35 AM UTC

This incident has been resolved. Incident Start Time: 2026-07-07 21:22 UTC Incident End Time: 2026-07-09 05:30 UTC

Started
Jul 07, 2026, 11:19 PM UTC
Resolved
Jul 09, 2026, 06:35 AM UTC
Duration
1d 7h
Detected by Pingoru
Jul 07, 2026, 11:19 PM UTC

Affected components

SMS - APACMessaging Connectivity

Update timeline

  1. investigating Jul 07, 2026, 11:19 PM UTC

    We are currently observing delivery issues in Australia - Telstra Service impacted: Delays to processing of some Telstra port messages impacting Port Out transactions Incident Start Time: 2026-07-07 21:22 UTC Next update: 2026-07-08 00:22 UTC We will update as soon as we have more information.

  2. investigating Jul 08, 2026, 01:13 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 08, 2026, 01:34 AM UTC

    Telstra continues to investigate this issue.

  4. investigating Jul 08, 2026, 06:13 AM UTC

    We are continuing to investigate this issue.

  5. investigating Jul 08, 2026, 03:21 PM UTC

    We are continuing to investigate this issue.

  6. resolved Jul 09, 2026, 06:35 AM UTC

    This incident has been resolved. Incident Start Time: 2026-07-07 21:22 UTC Incident End Time: 2026-07-09 05:30 UTC

Your product runs on more than Sinch

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →