Sinch incident

Delivery Issue Dominican Republic - Altice

Resolved after 11 hours 41 minutes, affecting SMS - LATAM, on July 2, 2026.

resolved Jul 02, 2026, 07:54 PM UTC

This incident has been resolved. Incident Start Time: 2026-07-02 05:37 UTC Incident End Time: 2026-07-02 18:53 UTC

Started
Jul 02, 2026, 08:13 AM UTC
Resolved
Jul 02, 2026, 07:54 PM UTC
Duration
11h 41m
Detected by Pingoru
Jul 02, 2026, 08:13 AM UTC

Affected components

SMS - LATAM

Update timeline

  1. investigating Jul 02, 2026, 08:13 AM UTC

    We are currently observing delivery issues in Dominican Republic - Altice. Incident Start Time: 2026-07-02 05:37 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

  2. investigating Jul 02, 2026, 10:09 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 02, 2026, 12:46 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jul 02, 2026, 05:06 PM UTC

    We are continuing to investigate this issue.

  5. resolved Jul 02, 2026, 07:54 PM UTC

    This incident has been resolved. Incident Start Time: 2026-07-02 05:37 UTC Incident End Time: 2026-07-02 18:53 UTC

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