Sinch incident

Delivery Issue Malaysia - TuneTalk

Resolved after 6 hours 27 minutes, affecting SMS - APAC, on June 26, 2026.

resolved Jun 26, 2026, 11:17 AM UTC

This incident has been resolved. Incident Start Time: 2026-06-26 03:05 UTC Incident End Time: 2026-06-26 09:27 UTC

Started
Jun 26, 2026, 04:49 AM UTC
Resolved
Jun 26, 2026, 11:17 AM UTC
Duration
6h 27m
Detected by Pingoru
Jun 26, 2026, 04:49 AM UTC

Affected components

SMS - APAC

Update timeline

  1. investigating Jun 26, 2026, 04:49 AM UTC

    We are currently observing delivery issues towards TuneTalk Malaysia. Incident Start Time: 2026-06-26 03:05 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.

  2. investigating Jun 26, 2026, 06:02 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 26, 2026, 08:53 AM UTC

    We are continuing to investigate this issue.

  4. resolved Jun 26, 2026, 11:17 AM UTC

    This incident has been resolved. Incident Start Time: 2026-06-26 03:05 UTC Incident End Time: 2026-06-26 09:27 UTC

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