Resolved after 1 day 1 hour, affecting SMS - LATAM and SMS - US - ShortCode and 1 more, on June 23, 2026.
This incident has been resolved. Start Time: 2026-06-23 08:03 UTC End Time: 2026-06-23 08:50 UTC
Affected components
Update timeline
- investigating Jun 23, 2026, 08:39 AM UTC
We are currently experiencing a network disturbance on our US5 site, our engineers are currently investigating. Impact: Clients may experience delayed or failed MT/MO traffic for the following countries: Mexico Chile Bolivia Paraguay Colombia Argentine The same may be experienced towards minor networks in the USA. We will provide updates on this page. For any inquiries, please contact us at [email protected].
- monitoring Jun 23, 2026, 08:55 AM UTC
A fix has been implemented and we are monitoring the results. Start Time: 2026-06-23 08:03 UTC Restoration Time: 2026-06-23 08:50 UTC
- monitoring Jun 23, 2026, 12:16 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jun 23, 2026, 07:23 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jun 24, 2026, 04:38 AM UTC
We are continuing to monitor for any further issues.
- resolved Jun 24, 2026, 10:31 AM UTC
This incident has been resolved. Start Time: 2026-06-23 08:03 UTC End Time: 2026-06-23 08:50 UTC
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