Sinch incident
Meta Social Messaging Service Disruption (WhatsApp, Messenger & Instagram)
Resolved after 4 hours 1 minute, affecting Web Portal and Engage Classic (appengage.sinch.com), on June 12, 2026.
This incident has been resolved. Incident Start Time: 2026-06-12 14:30 UTC Incident End Time: 2026-06-12 18:13 UTC
Affected components
Update timeline
- investigating Jun 12, 2026, 03:06 PM UTC
Meta is currently experiencing a major service disruption affecting several services, including WhatsApp, Messenger and Instagram. Meta has confirmed high disruptions impacting the WhatsApp Cloud API and their engineering teams are actively investigating the issue. Users may experience message delivery delays, API failures, connection issues, or temporary service unavailability. Please also refer to the official Meta Status Page for the latest updates: https://metastatus.com/ We are monitoring the situation closely and will provide further updates as more information becomes available.
- resolved Jun 12, 2026, 07:07 PM UTC
This incident has been resolved. Incident Start Time: 2026-06-12 14:30 UTC Incident End Time: 2026-06-12 18:13 UTC
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