Sinch incident

Delivery Issue Colombia - Claro

Resolved after 2 hours 40 minutes, affecting SMS - LATAM, on June 9, 2026.

resolved Jun 10, 2026, 12:03 AM UTC

This incident has been resolved. Incident Start Time: 2026-06-09 20:12 UTC Incident End Time: 2026-06-09 23:18 UTC

Started
Jun 09, 2026, 09:23 PM UTC
Resolved
Jun 10, 2026, 12:03 AM UTC
Duration
2h 40m
Detected by Pingoru
Jun 09, 2026, 09:23 PM UTC

Affected components

SMS - LATAM

Update timeline

  1. investigating Jun 09, 2026, 09:23 PM UTC

    We are currently observing delivery issues in Delivery Issue Colombia - Claro Incident Start Time: 2026-06-09 20:12 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

  2. investigating Jun 09, 2026, 11:02 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 10, 2026, 12:03 AM UTC

    This incident has been resolved. Incident Start Time: 2026-06-09 20:12 UTC Incident End Time: 2026-06-09 23:18 UTC

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