Resolved after 2 hours 9 minutes, affecting Web Portal, on June 3, 2026.
This incident has been resolved. Incident Start Time: 2026-06-03 20:15 UTC Incident End Time: 2026.06.03 23:16 UTC
Affected components
Update timeline
- investigating Jun 03, 2026, 09:23 PM UTC
We are writing to inform you that we are experiencing a service degradation impacting the Sinch Engage platform. New Message Screen Unavailable. Impact: New Message Screen is currently degraded. Incident Start Time: 2026-06-03 20:30 UTC We are actively investigating and will provide further updates as more information becomes available.
- resolved Jun 03, 2026, 11:33 PM UTC
This incident has been resolved. Incident Start Time: 2026-06-03 20:15 UTC Incident End Time: 2026.06.03 23:16 UTC
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