Sinch incident

Delivery Issue Malaysia - Celcom

Resolved after 3 hours 38 minutes, affecting SMS - APAC, on May 25, 2026.

resolved May 25, 2026, 12:21 PM UTC

This incident has been resolved. Incident Start Time: 2026-05-25 07:31 UTC Incident End Time: 2026-05-25 12:04 UTC

Started
May 25, 2026, 08:42 AM UTC
Resolved
May 25, 2026, 12:21 PM UTC
Duration
3h 38m
Detected by Pingoru
May 25, 2026, 08:42 AM UTC

Affected components

SMS - APAC

Update timeline

  1. investigating May 25, 2026, 08:42 AM UTC

    We are currently observing delivery issues towards Malaysia - Celcom Incident Start Time: 2026-05-25 07:31 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.

  2. investigating May 25, 2026, 10:33 AM UTC

    We are continuing to investigate this issue.

  3. resolved May 25, 2026, 12:21 PM UTC

    This incident has been resolved. Incident Start Time: 2026-05-25 07:31 UTC Incident End Time: 2026-05-25 12:04 UTC

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