Sinch incident

Delivery Issue Peru - Nextel

Resolved after 2 hours 25 minutes, affecting SMS - LATAM, on May 20, 2026.

resolved May 20, 2026, 08:03 PM UTC

This incident has been resolved. Incident Start Time: 2026-05-20 16:03 UTC Incident End Time: 2026-05-20 19:49 UTC

Started: May 20, 2026, 05:37 PM UTC
Resolved: May 20, 2026, 08:03 PM UTC
Duration: 2h 25m
Detected by Pingoru: May 20, 2026, 05:37 PM UTC

Affected components

SMS - LATAM

Update timeline

investigating May 20, 2026, 05:37 PM UTC

We are currently observing delivery issues in Peru - Nextel Incident Start Time: 2026-05-20 16:03 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
investigating May 20, 2026, 06:41 PM UTC

We are continuing to investigate this issue.
investigating May 20, 2026, 07:59 PM UTC

We are continuing to investigate this issue.
resolved May 20, 2026, 08:03 PM UTC

This incident has been resolved. Incident Start Time: 2026-05-20 16:03 UTC Incident End Time: 2026-05-20 19:49 UTC

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