Sinch incident

Delivery Issue - Canada - ISP Telecom

Resolved after 1 hour 8 minutes, affecting SMS - CA - ShortCode, on May 19, 2026.

resolved May 19, 2026, 11:13 AM UTC

This incident has been resolved. Incident Start Time: 2026-05-19 09:39 UTC Incident End Time: 2026-05-19 10:44 UTC

Started
May 19, 2026, 10:05 AM UTC
Resolved
May 19, 2026, 11:13 AM UTC
Duration
1h 8m
Detected by Pingoru
May 19, 2026, 10:05 AM UTC

Affected components

SMS - CA - ShortCode

Update timeline

  1. investigating May 19, 2026, 10:05 AM UTC

    We are currently observing delivery issues towards Canada - ISP Telecom Incident Start Time: 2026-05-19 09:39 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.

  2. resolved May 19, 2026, 11:13 AM UTC

    This incident has been resolved. Incident Start Time: 2026-05-19 09:39 UTC Incident End Time: 2026-05-19 10:44 UTC

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