Sinch incident

Delivery Issue United Kingdom - Lebara

Resolved after 2 hours 7 minutes, affecting SMS Verification and SMS - EMEA, on May 14, 2026.

resolved May 14, 2026, 12:28 PM UTC

This incident has been resolved. Incident Start Time: 2026-05-14 10:01 UTC Incident End Time: 2026-05-14 11:51 UTC

Started
May 14, 2026, 10:21 AM UTC
Resolved
May 14, 2026, 12:28 PM UTC
Duration
2h 7m
Detected by Pingoru
May 14, 2026, 10:21 AM UTC

Affected components

SMS VerificationSMS - EMEA

Update timeline

  1. investigating May 14, 2026, 10:21 AM UTC

    We are currently observing delivery issues in United Kingdom - Lebara Incident Start Time: 2026-05-14 10:01 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

  2. investigating May 14, 2026, 12:24 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 14, 2026, 12:28 PM UTC

    This incident has been resolved. Incident Start Time: 2026-05-14 10:01 UTC Incident End Time: 2026-05-14 11:51 UTC

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