Resolved after 2 hours 43 minutes, affecting SMS and REST - US and 1 more, on May 6, 2026.
This incident has been resolved. Incident Start Time: 2026-05-05 07:00 UTC Incident End Time: 2026-05-06 16:16 UTC
Affected components
Update timeline
- investigating May 06, 2026, 02:33 PM UTC
We are currently experiencing an issue with our Conversation and REST APIs. Incident Start Time: 2026-05-05 07:00 UTC Impact: A subset of Delivery Receipts for concatenated messages will receive an unknown state if submitted via the Conversation or REST APIs. We will provide ongoing updates on this page. For any inquiries, please contact us at [email protected].
- monitoring May 06, 2026, 04:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 06, 2026, 05:17 PM UTC
This incident has been resolved. Incident Start Time: 2026-05-05 07:00 UTC Incident End Time: 2026-05-06 16:16 UTC
Your product runs on more than Sinch
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services