Resolved after 1 hour 57 minutes, affecting Hubspot and Zoho CRM and 1 more, on March 24, 2026.
This incident has been resolved. Incident Start Time: 2026-03-24 13:01 UTC Incident End Time: 2026-03-24 19:40 UTC
Affected components
Update timeline
- investigating Mar 24, 2026, 04:51 PM UTC
Dear client, We are currently experiencing a service disruption impacting parts of the Sinch Engage platform in the EMEA region, specifically affecting integrations with Salesforce, HubSpot, and Zoho CRM. Impact: Some customers may experience issues sending SMS via these integrations Our teams are actively investigating and working to restore full service as quickly as possible. Incident Start Time: 2026-03-24 13:01 UTC Our teams are actively investigating and working to restore full service as quickly as possible. We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating Mar 24, 2026, 06:07 PM UTC
We are continuing to investigate this issue.
- resolved Mar 24, 2026, 06:49 PM UTC
This incident has been resolved. Incident Start Time: 2026-03-24 13:01 UTC Incident End Time: 2026-03-24 19:40 UTC
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