Sinch incident

Service Degradation – Verification – Global

Resolved after 24 minutes, affecting SMS Verification and Verification Text to Speech, on April 8, 2026.

resolved Apr 08, 2026, 03:42 PM UTC

This incident has been resolved. Incident Start Time: 2026-04-08 13:00 UTC Incident End Time: 2026-04-08 15:22 UTC

Started
Apr 08, 2026, 03:18 PM UTC
Resolved
Apr 08, 2026, 03:42 PM UTC
Duration
24m
Detected by Pingoru
Apr 08, 2026, 03:18 PM UTC

Affected components

SMS VerificationVerification Text to Speech

Update timeline

  1. investigating Apr 08, 2026, 03:18 PM UTC

    We want to inform you that we are currently experiencing a performance degradation impacting our OKTA Verification service globally. Incident Start Time: 2026-04-08 13:00 UTC Impact: Customers may experience delayed or failed verification attempts via the Okta endpoint. We sincerely apologize for any inconvenience this may cause and appreciate your understanding while we work to resolve the issue. For further information or assistance, please contact us at [email protected].

  2. resolved Apr 08, 2026, 03:42 PM UTC

    This incident has been resolved. Incident Start Time: 2026-04-08 13:00 UTC Incident End Time: 2026-04-08 15:22 UTC

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