Sinch incident

Delivery Issue Costa Rica - Telefonica Costa Rica

Resolved after 3 hours 16 minutes, affecting SMS - LATAM, on April 12, 2026.

resolved Apr 12, 2026, 06:41 AM UTC

This incident has been resolved. Incident Start Time: 2026-04-12 01:55 UTC Incident End Time: 2026-04-12 06:18 UTC

Started
Apr 12, 2026, 03:24 AM UTC
Resolved
Apr 12, 2026, 06:41 AM UTC
Duration
3h 16m
Detected by Pingoru
Apr 12, 2026, 03:24 AM UTC

Affected components

SMS - LATAM

Update timeline

  1. investigating Apr 12, 2026, 03:24 AM UTC

    We are currently observing delivery issues in Costa Rica - Telefonica Costa Rica Incident Start Time: 2026-04-12 01:55 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

  2. investigating Apr 12, 2026, 05:03 AM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 12, 2026, 06:41 AM UTC

    This incident has been resolved. Incident Start Time: 2026-04-12 01:55 UTC Incident End Time: 2026-04-12 06:18 UTC

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