Sinch incident

Delivery Issue Belgium - VOOmobile & MobiStar

Resolved after 6 hours 13 minutes, affecting SMS - EMEA, on October 28, 2026.

resolved Oct 28, 2026, 09:51 PM UTC

This incident has been resolved. Incident Start Time: 2026-10-28 15:06 UTC Incident End Time: 2026-10-28 20:25 UTC

Started
Oct 28, 2026, 03:37 PM UTC
Resolved
Oct 28, 2026, 09:51 PM UTC
Duration
6h 13m
Detected by Pingoru
Oct 28, 2026, 03:37 PM UTC

Affected components

SMS - EMEA

Update timeline

  1. investigating Oct 28, 2026, 03:37 PM UTC

    We are currently observing delivery issues in Belgium - VOOmobile Incident Start Time: 2026-10-28 15:06 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

  2. investigating Oct 28, 2026, 04:41 PM UTC

    We are currently observing delivery issues in Belgium - VOOmobile & MobiStar Incident Start Time: 2026-10-28 15:06 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

  3. investigating Oct 28, 2026, 07:02 PM UTC

    We are continuing to investigate this issue.

  4. resolved Oct 28, 2026, 09:51 PM UTC

    This incident has been resolved. Incident Start Time: 2026-10-28 15:06 UTC Incident End Time: 2026-10-28 20:25 UTC

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