Sinch incident

Delivery Issue France - Orange

Resolved after 8 hours 33 minutes, affecting SMS - EMEA, on October 21, 2026.

resolved Oct 21, 2026, 08:48 PM UTC

This incident has been resolved. Incident Start Time: 2026-10-21 09:37 UTC Incident End Time: 2026-10-21 19:58 UTC

Started
Oct 21, 2026, 12:15 PM UTC
Resolved
Oct 21, 2026, 08:48 PM UTC
Duration
8h 33m
Detected by Pingoru
Oct 21, 2026, 12:15 PM UTC

Affected components

SMS - EMEA

Update timeline

  1. investigating Oct 21, 2026, 12:15 PM UTC

    We are currently observing delivery issues in France - Orange. Incident Start Time: 2026-10-21 09:37 UTC Impact: Failed MT's/Failed MO's/Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected]

  2. investigating Oct 21, 2026, 03:58 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 21, 2026, 06:33 PM UTC

    We are continuing to investigate this issue.

  4. resolved Oct 21, 2026, 08:48 PM UTC

    This incident has been resolved. Incident Start Time: 2026-10-21 09:37 UTC Incident End Time: 2026-10-21 19:58 UTC

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