Sinch incident

Delivery Issue Guatemala - Tigo

Resolved after 3 hours 36 minutes, affecting SMS - LATAM, on October 9, 2026.

resolved Oct 09, 2026, 12:14 PM UTC

This incident has been resolved. Incident Start Time: 2026-10-09 07:46 UTC Incident End Time: 2026-10-09 10:53 UTC

Started
Oct 09, 2026, 08:37 AM UTC
Resolved
Oct 09, 2026, 12:14 PM UTC
Duration
3h 36m
Detected by Pingoru
Oct 09, 2026, 08:37 AM UTC

Affected components

SMS - LATAM

Update timeline

  1. investigating Oct 09, 2026, 08:37 AM UTC

    We are currently observing delivery issues in Guatemala - Tigo. Incident Start Time: 2026-10-09 07:46 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected]

  2. investigating Oct 09, 2026, 10:08 AM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 09, 2026, 12:14 PM UTC

    This incident has been resolved. Incident Start Time: 2026-10-09 07:46 UTC Incident End Time: 2026-10-09 10:53 UTC

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